DIABETIQ Application Privacy Notice

DiabetIQ (DIABETIQ) is very aware of our customer's needs for security and privacy. To that end the following document describes how we control your and your private information. In this privacy notice we will outline our policy:

  1. What personally identifiable information DIABETIQ collects.
  2. How DIABETIQ uses the information.
  3. With whom DIABETIQ may share user information. 
  4. What choices are available to users regarding collection, use and distribution of the information. 
  5. How users can correct any inaccuracies in the information.

Please read the following document carefully, and if you have questions or concerns regarding this statement, you should first contact support@diabetIQ.com.

Information Collection

The DIABETIQ is the sole owner of the information collected on the DIABETIQ application. The DIABETIQ collects information from our users at several different points in the application.

Registration

In order to use this Application, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. We also collect your diabetes type, weight, height, age, gender and some location data for the application’s use.

Forum Community

During your use of this Application, you may wish to participate in our Forum Community by asking questions or responding to other users' questions. Any information you provide within this area may be viewed by other members of the DIABETIQ community. It is encouraged that you never provide any sensitive or private information in this area. When these items are displayed for others to see, DIABETIQ application will display your name, your message, your signature file, your organization's name and their logo.

Menu Library

During your use of this Application, you may wish to participate in our Menu Library by downloading or providing files for other users. Any information you provide within this area may be viewed by other members of the DIABETIQ. It is encouraged that you never provide any sensitive or private information in this area.

Networking

During your use of this Application, you may wish to network by providing news and relevant information. Any information you provide within this area may be viewed by other members of the DIABETIQ. It is encouraged that you never provide any sensitive or private information in this area. When these items are displayed for others to see, the DIABETIQ application will display your organization's name and their logo.

Information Use

Profile

We store information that we collect via a secure database to create a profile of our users. A profile is stored information that we keep on individual users that details their preferences. This profile is used to tailor a user's application experience. Your profile will only be shared as part of an aggregate form with no personal or identifiable information.

Communications from the Application

Special Offers and Updates

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information from the DIABETIQ and a newsletter.

Service Announcements

On occasion it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our organization.

Links

This Application on occasion may reference a links to an external web sites. Please be aware that we, the DIABETIQ, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our application and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Application. 

Security

This Application takes every precaution to protect our users' information. When users submit sensitive information via the Application, their information is protected both online and off-line.

ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.

If users have any questions about the security at our Application, users can send an email to security@diabetIQ.com.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (only email), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the on your profile or by emailing our Customer Support at support@diabetIQ.com. Or, contact us by telephone or postal mail at the contact information listed below. 

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Application notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy notice and policy, please contact us at:

Email: support@diabetIQ.com